No refunds for repair manuals. There is no guarantee that
by purchasing a repair guide your console will be fixed. Defects
vary from console to console, as does the person making the
repair. Though, many consoles are able to be repaired using our
repair guides, there will always be those unfortunate few that for
some reason or another just cannot be fixed through conventional
home repair means. We take extra special consideration when
advertising the content of our repair guides, as to not be
misleading, and to insure whatever is said to be included in our
repair information, is in fact included.
Refunds and exchanges are offered only for defective
physical products. We need to be notified within 7
calendar days of delivery if there is a problem/ if you would like
to return or exchange we must receive the return within 30 days of
Refunds/exchanges amount to retail sale value minus shipping
costs. We will not
accept customer damaged/scratched products on any return.
Shipping costs are shown below:
(These have already been included into the shopping cart price
shown on the product pages)
Flip Top Case (Original PS2) - $6.00
Flip Top Case (Slim PS2) - $3.00
Swap Magic Disks - $2.00
HD Advance - $2.00
USB Extreme - $2.00
Breaker Pro - $2.00
Slide Card - $1.00
Magic Switches - $1.00
Hard Drive Enclosure - $6.00
Repair Kits - $6.00
Repair CD - $1.00
Console Skins - $4.00
For instance, you order a V4-8 Flip Top Case for PS2. The Price is
$25. That would be actual $19 + $6 for shipping. The payment
buttons will reflect an even $25.
If you were to return said Flip Top Case (let's say you ordered
the wrong version), the actual credit due to you would be $19. We
do not refund shipping costs unless there has been a mistake on
No automated responses to your inquiries!!
This means, the owner of Ultimate Console Guides
will answer your inquiry personally.