RETURN POLICY

No refunds for repair manuals. There is no guarantee that by purchasing a repair guide your console will be fixed. Defects vary from console to console, as does the person making the repair. Though, many consoles are able to be repaired using our repair guides, there will always be those unfortunate few that for some reason or another just cannot be fixed through conventional home repair means. We take extra special consideration when advertising the content of our repair guides, as to not be misleading, and to insure whatever is said to be included in our repair information, is in fact included.

Refunds and exchanges are offered only for defective physical products. We need to be notified within 7 calendar days of delivery if there is a problem/ if you would like to return or exchange we must receive the return within 30 days of your purchase.  Refunds/exchanges amount to retail sale value minus shipping costs. We will not accept customer damaged/scratched products on any return.

Shipping costs are shown below:

(These have already been included into the shopping cart price shown on the product pages)

Flip Top Case (Original PS2) - $6.00

Flip Top Case (Slim PS2) - $3.00

Swap Magic Disks - $2.00

HD Advance - $2.00

USB Extreme - $2.00

Breaker Pro - $2.00

Slide Card - $1.00

Magic Switches - $1.00

Hard Drive Enclosure - $6.00

Repair Kits - $6.00

Repair CD - $1.00

Console Skins - $4.00

For instance, you order a V4-8 Flip Top Case for PS2. The Price is $25. That would be actual $19 + $6 for shipping. The payment buttons will reflect an even $25.

If you were to return said Flip Top Case (let's say you ordered the wrong version), the actual credit due to you would be $19. We do not refund shipping costs unless there has been a mistake on our side.

No automated responses to your inquiries!!

This means, the owner of Ultimate Console Guides

will answer your inquiry personally.

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